
Secure Resident Experience.
Our Privacy Policy.
Effective Date: August 28, 2025.
Last Updated: September 02, 2025.
Next Living, INC. (referred to as “NexLi”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.getnexli.com, use our services, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect personally identifiable information that you voluntarily provide to us when you:
Sign up or register for services
Fill out a form or survey
Contact us directly
Participate in NexLi events or activities
This may include:
Name
Email address
Phone number
Apartment or unit number
Property name/location
Service preferences or interests
Payment details (when applicable)
b. Usage Data
We automatically collect certain data when you visit our website or use our services, including:
IP address
Browser type
Device information
Time and date of access
Referring pages
Clickstream data
c. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content and ads.
2. How We Use Your Information
NexLi uses collected data to:
Provide and manage resident engagement services
Fulfill requests such as valet trash, pet care, tech setup, etc.
Communicate important service updates
Personalize your experience
Improve our services and website
Conduct research and analytics
Comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
Trusted service providers who assist in service delivery (under strict confidentiality agreements)
Property managers and leasing staff where necessary to coordinate service access
Legal and regulatory authorities when required by law
Marketing platforms (only with your consent or in aggregate, anonymized format)
4. Data Retention
We retain your information only as long as necessary to:
Provide services to you
Comply with our legal obligations
Enforce our terms and conditions
Maintain accurate records for audit and customer support purposes
5. Your Privacy Choices
You have the right to:
Request access to your personal data
Update or correct inaccurate information
Request deletion of your information (subject to limitations)
Opt-out of marketing communications
Control cookie preferences through your browser settings
To exercise any of these rights, please email us at privacy@getnexli.com.
6. Security Measures
We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever 100% secure.
7. Children's Privacy
Our services are not directed to or intended for children under 13. We do not knowingly collect information from children under 13 years of age.
8. Third-Party Links
Our website may contain links to third-party websites or services. NexLi is not responsible for the content, policies, or privacy practices of these external sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
For any questions, concerns, or requests regarding your privacy, please contact:
NexLi Privacy Team
📧 hello@getnexli.com
🌐 www.getnexli.com