Secure Resident Experience.

Our Privacy Policy.

Effective Date: August 28, 2025.
Last Updated: September 02, 2025.

Next Living, INC. (referred to as “NexLi”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.getnexli.com, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Sign up or register for services

  • Fill out a form or survey

  • Contact us directly

  • Participate in NexLi events or activities

This may include:

  • Name

  • Email address

  • Phone number

  • Apartment or unit number

  • Property name/location

  • Service preferences or interests

  • Payment details (when applicable)

b. Usage Data

We automatically collect certain data when you visit our website or use our services, including:

  • IP address

  • Browser type

  • Device information

  • Time and date of access

  • Referring pages

  • Clickstream data

c. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, analyze site usage, and deliver personalized content and ads.

2. How We Use Your Information

NexLi uses collected data to:

  • Provide and manage resident engagement services

  • Fulfill requests such as valet trash, pet care, tech setup, etc.

  • Communicate important service updates

  • Personalize your experience

  • Improve our services and website

  • Conduct research and analytics

  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share data with:

  • Trusted service providers who assist in service delivery (under strict confidentiality agreements)

  • Property managers and leasing staff where necessary to coordinate service access

  • Legal and regulatory authorities when required by law

  • Marketing platforms (only with your consent or in aggregate, anonymized format)

4. Data Retention

We retain your information only as long as necessary to:

  • Provide services to you

  • Comply with our legal obligations

  • Enforce our terms and conditions

  • Maintain accurate records for audit and customer support purposes

5. Your Privacy Choices

You have the right to:

  • Request access to your personal data

  • Update or correct inaccurate information

  • Request deletion of your information (subject to limitations)

  • Opt-out of marketing communications

  • Control cookie preferences through your browser settings

To exercise any of these rights, please email us at privacy@getnexli.com.

6. Security Measures

We take reasonable and appropriate measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever 100% secure.

7. Children's Privacy

Our services are not directed to or intended for children under 13. We do not knowingly collect information from children under 13 years of age.

8. Third-Party Links

Our website may contain links to third-party websites or services. NexLi is not responsible for the content, policies, or privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact:

NexLi Privacy Team
📧 hello@getnexli.com
🌐 www.getnexli.com