Owners FAQ’s

  • How does NexLi help improve resident retention?

    NexLi combines resident engagement programs, convenience services, and AI-powered insights to build stronger resident relationships. By reducing turnover by even 5–10%, properties can save tens of thousands annually in vacancy and turnover costs.

  • What makes NexLi different from other engagement or amenity platforms?

    Unlike point solutions, NexLi integrates multiple services: resident engagement, valet trash (NexLi Drop), lifestyle marketplace, and predictive AI maintenance into a single platform. This reduces vendor complexity, lowers costs, and delivers measurable ROI.

  • How much staff time does NexLi save?

    On average, NexLi reduces day-to-day workload by minimizing resident complaints, streamlining event planning, and lowering emergency maintenance calls by 30–40% through predictive AI monitoring.

  • Is NexLi scalable for larger portfolios?

    Yes. NexLi is designed for both single properties and multi-property portfolios, with customizable engagement tiers and centralized reporting across communities.

  • What’s the cost structure for properties?

    NexLi offers tiered per-unit pricing starting as low as $9 per unit, with add-ons for services like valet trash and marketplace offerings. This ensures properties can tailor solutions to their budget and resident demographics.

  • Q: How does NexLi deliver measurable ROI?

    By combining engagement and AI-powered predictive operations, NexLi directly reduces turnover, vacancy loss, and emergency maintenance. Case studies show annual savings of $40K–$100K for a 200-unit property with just a 5–15% boost in retention.

Resident FAQs

What kind of engagement activities does NexLi provide?

From community socials and wellness classes to digital experiences, NexLi curates events tailored to resident demographics, fostering stronger connections and a sense of belonging.

How does the resident marketplace work?

Residents gain access to pay-per-use services like pet grooming, mobile car care, yoga, and massage. These curated services bring lifestyle perks directly to the property.

Will NexLi increase my rent?

NexLi is designed to increase the value of your living experience while helping properties reduce turnover costs. While pricing is set by your community, many properties use NexLi as a value-added service rather than passing the full cost directly to residents.

What is NexLi Drop (Valet Trash)?

NexLi Drop provides nightly doorstep pickup, bin sanitization, and optional bulk-item removal, keeping communities clean and hassle-free for residents while boosting convenience.

Do I need to download an app to use NexLi?

NexLi services are accessible through a user-friendly resident portal and mobile app, making it easy to RSVP to events, schedule marketplace services, or track engagement.

How does NexLi use AI?

NexLi uses predictive AI to monitor property systems, anticipate maintenance issues before they escalate, and optimize service routes. This lowers costs, reduces emergencies, and improves resident satisfaction.